In 1998, the founders had the insight that traditional furniture providers did not meet the requirements of landlords and property managers. They set up David Phillips to provide a service specially for this market, delivering good value furniture the next working day.
Since then, we have grown each year by following the founders' ethos of concentrating on what our customers need.
Within a couple of years, the Company had outgrown its premises and had to move. By 2006, the new warehouse could not cope with the increased throughput and we had to move again to the current location in east London.
In 2006, we set up an operation in Edinburgh. As this continued to grow, we moved to the current location in Livingston in 2011.
In 2007, we started to offer a service providing furniture packages with a high-touch finishing service for the new homes market. As this has grown, we developed an interior design capability in order to fit out show or view units for developers or bespoke schemes for very high end clients.
In 2008, we opened a showroom and sales office in Chiswick in west London. Our interior design team is based there too.
In 2009 we began to operate in Manchester. This has proved successful, particularly in the new homes and developer market. This base has given us the ability to operate throughout the UK mainland.
In that year we were also selected to join Fast Track 100, www.fasttrack.co.uk, the top 100 private companies with the fastest-growing sales over three years. We also won the Landlord & Lettings Award for furniture & furnishings that year and again in 2010. In 2012 we won the award for customer service.
In 2011, we recognised that some of our customers wanted to rent furniture. In some cases, this was for cash flow management whereas others simply wanted furniture for a short period for 'home staging' to dress their property in order to help sell it. This turned out to be highly popular and within a year we had to move this division into its own premises in north London.
In 2012, we set up a division to help us address customers in the Public Sector and social housing market. This has developed rapidly and we now work with numerous such organisations throughout the UK.
David Phillips was founded 15 years' ago to provide an innovative new service for property professionals. We have continued to develop and improve our services since then.
- free next day delivery when ordered before 4pm
- free assembly and installation
- free key collection and drop-off
- free installation and testing of all electrical appliances
- free on site surveys to measure for bespoke furniture or window dressings
- no minimum order value for delivery
- three hour delivery slots
- and secure online shopping.
We provide furniture, accessories and household goods with the tried and tested David Phillips Next Day service.
Our 1,500+ stocked products can be delivered the following working day within our local delivery zones (currently Greater London, Manchester & Liverpool and the Scottish 'Central Belt' of Edinburgh to Glasgow). Many other items can be delivered within a few days.
We also have a Same Day and a Saturday service.
This is a full delivery service including delivery to room of choice, assembly and installation. Appliances are connected, checked & tested. All packaging material is removed and we are licensed to remove old items for disposal.
To minimise the inconvenience to the customer, we provide 3-hour time slots. We originated the service of collecting and returning keys. If preferred, we can make arrangements to meet someone on site.
For developers, agents or investors in new or newly refurbished properties, we offer a Furniture Packages service.
A consultant will carry out a site survey to advise on exactly what furniture and furnishings are best suited to the property to achieve the client's aims.
Delivery can be arranged very quickly - within a few days for stocked products and within a few weeks if some items are selected specially for the property.
Our installers will furnish the property and dress it with prints, mirrors, vases and other accessories to leave it ready in all respects to welcome the new resident.
We can also provide bespoke window treatments and flooring as part of the service.
Rental furniture has sometimes been connotated with highly robust but perhaps uninspiring furniture. It need not be like that.
We have created a service that specialises in 'home staging', that is dressing properties with stylish and elegant furniture in order to help the customer sell the property.
Sophisticated sellers understand that a beautifully staged house will not only sell at a higher price but also much more quickly. Our consultants have the property experience to advise customers on how best to achieve the targeted improvement.
Speed is essential to adding value. We can dress a property within a week, including the consultation.
Many of the purchasers like the property exactly how it is dressed and choose to buy some or all of the furniture. We will, of course, sell at a discount to the vendor who can use this as an additional incentive or to help recoup some of his costs.
- Some investors or agents want the flexibility to be able to rent a property either furnished or unfurnished as the new tenant requires without the potentially expensive problems of furniture storage and wasted expenditure if the property is let unfurnished.
- Some investors prefer to minimize the initial expenditure and to match the outgoings to their income from letting the property.
- Relocation agents and their customers naturally prefer to rent furniture.
- Insurance companies often need to rent emergency furniture to house a policyholder after a major incident.
Again, speed is essential to our customers. We can normally quote and furnish within a week.
Some customers decide they would like to keep some of the furniture, either for themselves or to sell on to their tenants. We can offer significant discounts to make this a highly attractive option.
We have developed an expertise in specifying and fitting out show units or view units for property developers or housebuilders. We can also provide a bespoke design service for very high end furnishing commissions.
One of our designers will visit the property to discuss with the client the look required and to advise how this might best be achieved.
We will then make up a mood board to the client a feel for exactly how each room will look.
Using our extensive supplier relationships, we will then specify and procure the bespoke items very quickly, often within a couple of weeks.
Our installers will then install all the furniture, dressing the apartment to leave it immaculate.
We can of course also provide flooring or window treatments.
This sector has particular requirements. Social housing covers a very broad range and healthcare providers and higher education establishments are different again.
We are able to provide a tailored service to meet the requirements of a particular contract. We understand the sensitivities involved in some areas and the need for particular products.
We keep in stock a Plus range of contemporary products that have been toughened for heavy use whilst maintaining style. We also have enhanced products that are selected for safety, durability and ease of use as well as complying with the more rigorous standards that apply.
Nationwide Courier Delivery
Where it is not economic to pay the delivery charge for our David Phillips Next Day service outside the Local Delivery Zones (currently Greater London, Manchester & Liverpool and the Scottish 'Central Belt' of Edinburgh to Glasgow), we can offer a Nationwide Courier Service.
This service provides delivery to the customer's room of choice and light assembly.